FAQs - Theatre

No, filming, photographing or recording is not allowed during the show unless the production explicitly allows it.

It is not allowed to eat or drink during the show. You can have a drink in the lobby, before, after or during the pause. Or have dinner in a restaurant nearby the RAI before or after the show. You can find more information about the options here. 

Your cell phone must be switched off during a show.

When you arrive and the show has already started, please contact the doorkeeper. We will wait for a right moment to escort you to your seats. Sometimes that is during the pause. In case there is no break, it could be impossible to join the show.

You can collect your tickets at least one hour before the show at the ticket booth which is situated in the lobby of the RAI Theatre.

Seats so children can sit higher for a better view, are available at the entrance of the theatre. Are you attending a show especially for children? We recommend to bring a car seat or a pillow because our stock is limited.

Yes, there are eight wheelchair seats in the theatre. Please do not forget to mention it explicitly when you reserve your tickets. There are also wheelchair ramps available.

You can have a drink or a cup of coffee in the lobby of the theatre. In the Grand Café our theatre restaurant is open where you can enjoy a special theatre menu

Besides wheelchair seats and parking spaces, there are other services available. RAI Theatre is easily accessible for wheelchairs.

The RAI Theatre has an induction loop. All you have to do is put your hearing aid on ‘t’ position. When your hearing aid does not have that function it is possible to lend a hearing aid. Please make sure you can hand over a valid ID.