FAQS - PARKING

If something went wrong and you think you paid too much for parking at RAI Amsterdam, please send an email to parking@rai.nl and include: 

• The reason
• Your license plate number
• Your booking number
• Proof of payment

Parking garage P1/2/3 is open from 06:00 to 24:00. If necessary, these times can be adjusted for each event. It is 24/7 possible to exit the garages. 

Parking garage P4 is accessible 24/7. 

RAI Amsterdam has plenty of parking facilities at and near the exhibition centre. In addition, we offer around 30 electric charging stations.

For large public events, the capacity is not always sufficient and more distant sites are also used. Free and frequent shuttle buses are then used for transport to and from the RAI. Reference is made to these areas via signs on the public road and/or the police. 

For more information, have a look at our parking website. 

The rate is € 5.50 per hour with a maximum of € 32.00 per day. You can also buy a day ticket online upfront for € 27.00.
Motor cycles park for free in the parking zones for motor cycles outside of the parking garage.

Or take advantage of our affordable evening rate. For only € 12.50, you can park at RAI Amsterdam from 17:00 to 01:00. Please note, this does not apply to all events including the Huishoudbeurs and the Negenmaandenbeurs.

Note:
During the Huishoudbeurs we have different rates. Please refer to the website of the Huishoudbeurs.

Yes you can buy your online parking ticket here.

The maximum height allowed in the RAI parking garages 1/2/3 and 7 is 1.90 metres.

The maximum height allowed in the RAI parking garage 4 is 2.70 metres.

Online payment is possible via iDEAL, VISA, MasterCard or American Expess. Onsite you pay via debet or credicard (VISA, MasterCard or American Expess) and cash.

Yes. People with an official European parking card for the disabled (GPK) can use these special parking spaces, which are located close to the exit of the building. People with disabilities pay the normal RAI parking rate.

It's not possible to book a parking space for people with disabilities.
The RAI has several of these spaces. Should they be occupied, a parking attendant will help you find the best possible spot.

No, it is not possible to book a disabled parking space. The RAI has a number of disabled parking spaces. If these are already occupied, a parking attendant will help find a suitable parking space.

If the RAI car parks are full, you can use a parking area outside RAI Amsterdam only minutes away, which is served by shuttle buses.

If you booked and paid for a parking space, you can be certain of having a spot. When entering the garage or parking grounds, you will be assigned a parking space. If you booked in advance the ticket will indicate where you can park, for example P1/P2/P3/P4 or RAI / EXTERN. The ticket also explains which route you can follow.

The license plate of your car will be read automatically by a camera as you enter the garage. You will not receive an exit pass. You can pay the parking fee related to that license plate at the payment terminal before leaving the garage. When exiting the garage, your license plate will be read by the camera and the barrier will open automatically. Receipts are available from the payment terminal.

No, you cannot drive to the entrance by car. However, you can let someone get oud at Lodge P7 and then leave the site again. Lodge P7 is in the middle of the complex. Follow P - RAI 7 to get to Lodge P7.

Parking at the parking garage of RAI Amsterdam is at your own risk (see the Visitor conditions).

Your licence plate is registered by our Parking Management System as soon as your vehicle enters one of the access roads to the parking garages or areas of RAI Amsterdam. When booking via parkeren.rai.nl, your licence plate is registered in our system as well to ensure it is recognised when you enter or exit the parking garage.

Your licence plate is registered in order to calculate how long you have parked, as no parking ticket is issued when entering the garage. You can also book a parking space via parkeren.rai.nl.

It is also possible via the registration to find your car in the parking when you did not remember where you parked it.

RAI Amsterdam collects personal data provided by the customer on the personal data page, details about click and surf behaviour, and transactions via the website of RAI Amsterdam. RAI Amsterdam has exclusive access to the abovementioned data. The RAI complies with the requirements of the Dutch Personal Data Protection Act and other privacy legislation. Customer data are stored in a customer database, and used for processing orders or bookings and customer service.

RAI Amsterdam also uses the data to analyse the click and surf behaviour of its customers and establish customer profiles which are then used to complete the range of products and services on the website, and provide customers with bespoke offers from its product and service range. RAI Amsterdam may perform marketing campaigns with the address details of its customers at the request of third parties.

Customer address details can be used up to twelve (12) times a year for a mailing in which RAI Amsterdam has exclusive access to the personal data. If customers object to the collection and analysis of their data and bespoke offers from RAI Amsterdam, they can let RAI Amsterdam know via a link in the newsletter. In case customers want to have their data removed from the customer database, they can do so by contacting the RAI via parking@rai.nl.

RAI Amsterdam will not supply the personal data of customers to other persons or organisations outside of RAI Amsterdam without consent from the customer, unless it is legally obliged to do so. RAI Amsterdam takes great care to ensure the quality of its customer database. Personal data are checked regularly for correctness, and outdated & no longer relevant data are regularly removed.
Customers can correct their personal data directly via the personal data page. For questions or complaints, customers can contact the RAI via parking@rai.nl. At customers’ request, RAI Amsterdam can provide an overview of the data included in the customer database.

The licence plate details are stored in our Parking Management System for 30 days after you exit the garage, unless you booked via your licence plate, in which case the details are used for the processing and aftercare of your booking.

The details are not shared with parties other than RAI Amsterdam, unless we are legally obliged to do so. There is no link to the government road transport agency (RDW).

No, you can only book a space via our website.

Online reservations are made per calendar day. Choose the day of arrival at the RAI. You can drive out until midnight. If you drive out after midnight, it is better to buy a parking ticket in the garage.

During dance parties, you can reserve a parking ticket allowing you to drive out after midnight. Reserve your parking ticket here. 

Yes. If you booked and paid for a parking space, you can be certain of having a spot. When entering the garage or parking grounds, you will be assigned a parking space.

If you booked in advance the ticket will indicate where you can park, for example P1/P2/P3/P4 or RAI / EXTERN. The ticket also explains which route you can follow.

No, this does not automatically mean there are no more parking spaces, only that booking is no longer possible. If there are no parking spaces available at the RAI, you will be directed to an external parking area, as indicated on the access roads around the RAI via (mobile) information panels.

You can easily change your license plate yourself by logging into our parking webshop and selecting your booking there. Then select change parking space and then press the 'pencil' icon to change your license plate number. 

• Dates cannot be changed by yourself. You can change it by sending an email to parking@rai.nl. Your booking will then be canncelled and refunded. You can then make a new booking. 
• Cancellation of a booking is not possible. 

The conditions are simple:

• Booking is only possible via iDEAL, VISA, MasterCard or American Express
• Booking is only possible via parkeren.rai.nl
• You can exit the parking garage using licence plate recognition, barcode or pin number (the latter two are indicated on your parking ticket)

After booking you will receive an email which includes a PDF file. This PDF is your confirmation and indicates the booking period and booking number.
You must have your confirmation and parking ticket or tickets when entering and exiting the parking garage (physical or on your smart phone).

You can park in parking garage 1 till 4. During special events, there are external parking locations. This will be clearly indicated in the product you select.

If you parked shorter than booked, you will not receive a refund. If you parked longer than the booked period, you can pay any extra costs at the exit.

When you arrive in the parking garage:

1. A sensor will 'read' your licence plate. You will not receive an entry pass.

When returning to the parking garage:

1. You do not have to pass by the payment machine. You can exit the garage thanks to licence plate recognition.
2. If this does not work, you can scan the barcode at the exit column; the barcode is indicated on the PDF confirmation which was previously emailed to you. If you have not the printed ticket with you, you can also scan the barcode from your smartphone. Make sure it is not in dark mode and brightness on 100%.
3. If you have parked longer than the booked period, you will have to pay for the extra days at the exit.

On www.amsterdam.nl/en/parking/park-and-ride you can read the conditions to get the P+R discount tariff. Also you can read here how P+R works at RAI Amsterdam and other P+R locations in Amsterdam.

Important: the P+R discount tariff is valid for the first 24 hours of parking, after that you pay the RAI parking rate.

The entrance height of car parks P1/2/3/7 is 1.90 metres. The entrance height of car park P4 is 2.70 metres.

If you did not receive the P+R discount when paying at the payment machine, but you have been in the city centre by public transport, you can still get the P+R discount.

For this you can send an e-mail with the following information to parking@rai.nl:

• licence plate
• Public Transport travel history (request by mail at GVB kls@gvb.nl)
• IBAN
• name

Contact us via raiparking@rai.nl.