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FAQs - Safe working
Where can I find the RAI safety rules?
Our safety regulations are listed in the Safe Working Practices Manual. The safety rules are also displayed on signs at the entrances to the RAI.
What will be changed after 11 April 2024?
We have listed the changes for you in our Safe Working 3.0 Flyer.
Do I need personal protective equipment to build-up my stand?
Yes, safety shoes and a safety helmet are required unless otherwise communicated.
Can I purchase or rent personal protective equipment if I don't have it?
Personal protective equipment is available in our Access & Safety Center.
What requirements must my personal protective equipment meet?
Safety shoes must meet the EN-ISO 20345 standard with a CE mark. Class S3 or higher is required during assembly and disassembly. Shoes must be properly maintained. A safety helmet must comply with the EN 397 standard with a CE mark.
Is a bump cap suitable according to RAI safety requirements?
No, a bump cap does not meet RAI safety requirements.
How can I get a build-up and/or breakdown badge?
If you have registered in advance, you can collect your badge with your QR code at the Access & Safety Centre or at the entrances. Please do bring a valid ID with you.
If you have not pre-registered, you can obtain a badge at the Access & Safety Center. Again, please do not forget your ID.
How can I find out which route to take to get to my destination?
At the Access & Safety Centre you can get more information about the different locations within the RAI.
Where can I find event-specific information, such as build-up and breakdown times?
This information is available in the exhibitor portal and/or is communicated by the organization of the event you are participating in.
Can I start tearing down my booth immediately after an event closes?
No, this is not possible. However, after an event closes, it is possible to clean out your booth. From no later than 2.5 hours after the closure of an event it is possible to dismantle your stand. It is compulsory to wear personal protective equipment during the build-up and breakdown of an event.
Where can I find information about logistics during build-up and breakdown?
You can find information about logistics around an event on our Logistics page RAI.
Can I drive my vehicle into the hall?
In some cases this is possible if prior or on-site permission is granted by the RAI.
Can I store materials in the RAI?
For more information and the possibilities for storing materials please contact DB Schenker.
I have forgotten something during or after an event.
You can check iLost RAI Amsterdam for found objects.
What should I do if I am involved in or witness an accident or other calamity at the RAI?
You should immediately call our emergency number +31 (0)20 549 12 34.