The current venue was opened in 1961. Prior to this, RAI was situated in the Ferdinand Bolstraat for 40 years (The 'old RAI'). From the founding until 1922, RAI did not own an exhibition centre, but used the famous Amsterdam Palace for folk industry (Amsterdamse Paleis voor Volksvlijt). The first RAI exhibition was held there in 1895. The RAI Association that organized this event was founded in 1893.
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As a professional event organizer, RAI Amsterdam stays up to date with all current societal events. Our safety & security department stays in contact the government authorities. RAI Amsterdam aims to achieve a balance between safety and hospitality, to make sure guests can enjoy their visit to RAI Amsterdam.
Yes, you’re able to enter the venue and enjoy the event with your mobility scooter.
Wheelchair assistants get free access to events organised by RAI Amsterdam. The person using the wheelchair will need to show a valid disability card and will need to pay for his/her own ticket. It will be clearly stated which exhibitions are organised by the RAI Amsterdam on the website.
When borrowing a wheelchair at RAI Amsterdam, the assistent will not receive free entry.
RAI Amsterdam is accesible for people using a wheelchair. The aisles at the show floor are spacious and the surface is flat. Elevators and disability toilets are available. Visitors with an official 'disability card' can follow route 7 to P7-parking garage. With a disability card, parking costs € 18.00 (during Huishoudbeurs en Negenmaandenbeurs € 20.00) per 24 hours.
It is possible to borrow a wheelchair. A reservation is needed and can be made by sending an email to firstname.lastname@example.org and provide us wih the following information:
- name, address and city
- date and time of your visit to RAI Amsterdam
Yes, wheelchairs are available during large public events as long as you make a reservation in advance. +31 (0)20 549 12 12.
No. As a result of the European tobacco legislation, RAI Amsterdam has been smoke-free since July 1, 2008. The smoking ban applies to all RAI buildings, including the catering locations and garages. Smoking is not permitted during set-up or breakdown.
For the convenience of smokers, RAI has arranged smoking areas in several outdoor locations. Outside the entrances you will find smoking columns for exhibitors and visitors.
We would like to point out that the government imposes penalties on people and companies that do not abide by the legislation. As RAI will be liable in case of violations, we will pass on any fines to the companies or individuals involved. To avoid having to resort to such measures, we will actively ensure that the law is upheld. Furthermore we count on the kind cooperation of all our guests.
This is possible. Please make sure you ask for a hand stamp at the entrance before you leave the building so you can enter the venue again when you return.
Yes, of course we allow our exhibitors to visit their booth space and the new venue before the show starts. For a first overview we recommend to take a look at the floor plan.
An ATM can be found at two of entrances (D and K) of the RAI building. The information desks at various entrances can give you directions to their exact locations.
Have you lost something? We place all the found items online.
If your item is not on the website after one week, we have - unfortunately - not found it.
When you see your lost item on the iLost website, let us know as quickly as possible. We will ask you a few questions to make sure the item that you are claiming is indeed yours. After that it’s simple: you pick up your object or have it delivered at home.
Dogs are not allowed in RAI Amsterdam. Assistance dogs are always welcome in RAI Amsterdam.
For exeptions on this dog policy, contact email@example.com.
You can use a microwave in the designated area with baby facilities.
There will be plenty of catering facilities on-site offering a wide range of foods catering to a wide range of tastes, including Asian and Western.
A wide range of cafés and restaurants are open during an exhibition or congress in RAI Amsterdam.
RAI Amsterdam offers all visitors acces to its public WiFi network in the Congress Centre. Whether the WiFi capabilities and the WiFi network are extended depends on the organisation and therefore it varies per event.
Yes, air conditioning is in use throughout the entire venue.
There will be a total of 4 entrances. You can find the location of each one in the floor plan.
Yes, guests can leave their coats in the cloak room for € 1.50.
Route and accessibility
By Tram & Bus
If you arrive at Amsterdam Central Station (CS), you can take the metro 51 (travelling time: 12 minutes, exit at the Amsterdam RAI station) or tram 4 (travelling time: 30 minutes, exit at the RAI, Europaplein). If you are travelling by train to the Amstel station, you can take metro 51 to Amstelveen (travelling time: 5 minutes) or the bus (route 65), which will bring you to the RAI within 10 minutes. In this case you should get off at Scheldeplein. From Amsterdam Sloterdijk station, the best way to reach the RAI is with metro 50.
NS-station Amsterdam RAI is 300 meters from the RAI and has regular connections to all parts of the Netherlands, like Schiphol, Rotterdam, Utrecht, The Hague and is also linked to the international trainnetwork. Check the NS journey planner for your itinerary.
You can reach RAI Amsterdam from Amsterdam Airport Schiphol by car or public transport in less than 15 minutes. Schiphol Airport is one of Europe's biggest airports and offers passengers a high standard of service.
See Schiphol.nl for flight information, 'To & From' Schiphol Amsterdam Airport and other facilities at Schiphol Amsterdam Airport.
The RAI is ideally suited for visitors who travel by car. It is situated alongside the Amsterdam’s A10 orbital motorway (exit S109) and has its own underground car parks. This means that the RAI is easily accessible for visitors coming from the Netherlands or abroad. All the main motorways can be reached without difficulty from the orbital motorway.
Numerous signboards indicate the route to the RAI. During large exhibitions orange signs displaying ‘P RAI’ will direct you to additional parking places. From there a free shuttle bus will bring you to the RAI.
For routeplanner navigate to:
Europaplein 22, 1078 GZ Amsterdam, The Netherlands
Please use the following address to navigate to RAI Amsterdam:
Europaplein 22, 1078 GZ Amsterdam, The Netherlands.
- By car/taxi: approx. 15 minutes (allow for considerably more time during rush hour)
- By train: 11 minutes from RAI train station
- By car/taxi: approx. 10 minutes (allow for considerably more time during rush hour)
- By metro (subway): approx. 20 minutes from RAI train station
- By tram: approx. 25 minutes
- to Schiphol Airport approx. € 35.00
- to the city centre approx. € 18.00
- to the Central Station approx. € 22.00
The parking rate at RAI Amsterdam is € 18.00 (during Huishoudbeurs en Negenmaandenbeurs € 20.00) per 24 hours.
RAI Amsterdam has plenty of parking facilities at and near the exhibition centre. We also offer around 30 electric charging stations. More distant parking sites are used in the case of large-scale public events. Busses operate on a frequent and free shuttle service between these car parks and the RAI. To reach them follow the road signs and/or the police directions.
The license plate of your car will be read automatically by a camera as you enter the garage. You can pay the parking fee related to that license plate at the payment terminal immediately upon arrival, or before leaving the garage.
The RAI applies a single parking rate per 24 hours. You will not receive an exit pass. When exiting the garage, your license plate will be read by the camera and the barrier will open automatically. Receipts are available from the payment terminal.
If you pay for parking based on your license plate immediately upon arrival and then park for longer than 24 hours, the extra fee can be paid at the barrier with your PIN code or credit card.
Yes. If the RAI car parks are full, you can use a parking area outside RAI Amsterdam only minutes away, which is served by shuttle buses.
Yes. People with an official European parking card for the disabled (GPK) can use these special parking spaces, which are located close to the exit of the building. People with disabilities pay the normal RAI parking rate.
No, you cannot book a parking space for people with disabilities. The RAI has several of these spaces. Should they be occupied, a parking attendant will help you find the best possible spot.
1.90 metres, drivers of cars with a height over 1.90 metres can park in the P4 (2.65 metres) garage.
No, parking spaces cannot be booked by the hour. RAI Amsterdam only applies a daily rate.
If you booked and paid for a parking space, you can be certain of having a spot. When entering the garage or parking grounds, you will be assigned a parking space.
No, this does not automatically mean there are no more parking spaces, only that booking is no longer possible. If there are no parking spaces available at the RAI, you will be directed to an external parking area, as indicated on the access roads around the RAI via (mobile) information panels.
You can also pay for your parking space directly at RAI Amsterdam. We nonetheless recommend you book a space via the website to ensure a spot is available.
Payment is possible via iDEAL, VISA, MasterCard or American Express.
You can change your booking until you enter the garage by logging in with your details, which you will have received in an email after making your booking.
Yes, you can cancel a booking. No, you will not receive a refund.
You can change or cancel your booking up to 24 hours before your arrival at the RAI. Changes are free of charge. If cancelling your booking, you will not receive a refund.
The conditions are simple:
- Booking is only possible via iDEAL, VISA, MasterCard or American Express
- Booking is only possible via parkeren.rai.nl
- You can exit the parking garage using licence plate recognition, barcode or pin number (the latter two are indicated on your parking ticket)
After booking you will receive an email which includes a PDF file. This PDF is your confirmation and indicates the booking period and booking number. You must have your confirmation and parking ticket or tickets when entering and exiting the parking garage.
If you booked in advance, you can be certain of getting a parking space in P1/2/3/4. Make sure you bring your confirmation.
When you arrive in the parking garage:
- A sensor will "read" your licence plate. You will not receive an entry pass.
When returning to the parking garage:
- You do not have to pass by the payment machine. You can exit the garage thanks to licence plate recognition.
- If this does not work, you can scan the barcode or enter your pin number at the exit column; both are indicated on the PDF confirmation which was previously emailed to you.
- If you have parked longer than the booked period, you will have to pay for the extra days at the exit.
You can only park in P1, P2, P3 and P4. These locations have NO special areas for bookings.
You can only park in P1, P2, P3 and P4. These locations have NO special areas for bookings.
Yes, you can park longer than the booked period. Do keep in mind the extra costs this entails. Any extra costs can be settled with your bank card, VISA, MasterCard or American Express at the exit.
There is a two-hour buffer period included in your booking period (both before and after).
If you parked shorter than booked, you will not receive a refund. If you parked longer than the booked period, you can pay any extra costs at the exit.
This depends on which product you buy. If this is possible, it will be indicated in the product description. In that case, you can enter and exit the parking garage as often as needed thanks to licence plate recognition or your barcode/pin number. You may not have access to the exact same parking space.
Parking at the parking garage of RAI Amsterdam is at your own risk (see the Visitor conditions).
Your licence place is registered in order to calculate how long you have parked, as no parking ticket is issued when entering the garage. You can also book a parking space via parkeren.rai.nl.
Your licence plate is registered by our Parking Management System as soon as your vehicle enters one of the access roads to the parking garages or areas of RAI Amsterdam. When booking via parkeren.rai.nl, your licence plate is registered in our system as well to ensure it is recognised when you enter or exit the parking garage.
After booking, your licence plate details will be removed from our system as soon as they are no longer needed for the processing and aftercare of your booking.
The licence plate details are stored in our Parking Management System until you exit the garage, unless you booked via your licence plate, in which case the details are used for the processing and aftercare of your booking. The details are not shared with parties other than RAI Amsterdam, unless we are legally obliged to do so. There is no link to the government road transport agency (RDW).
No, your licence plate details are not shared with the tax authorities or checked by the government road transport agency (RDW) unless we are legally obliged to do so.
RAI Amsterdam collects personal data provided by the customer on the personal data page, details about click and surf behaviour, and transactions via the website of RAI Amsterdam. RAI Amsterdam has exclusive access to the abovementioned data. The RAI complies with the requirements of the Dutch Personal Data Protection Act and other privacy legislation. Customer data are stored in a customer database, and used for processing orders or bookings and customer service.
RAI Amsterdam also uses the data to analyse the click and surf behaviour of its customers and establish customer profiles which are then used to complete the range of products and services on the website, and provide customers with bespoke offers from its product and service range. RAI Amsterdam may perform marketing campaigns with the address details of its customers at the request of third parties.
Customer address details can be used up to twelve (12) times a year for a mailing in which RAI Amsterdam has exclusive access to the personal data. If customers object to the collection and analysis of their data and bespoke offers from RAI Amsterdam, they can let RAI Amsterdam know via a link in the newsletter. In case customers want to have their data removed from the customer database, they can do so by contacting the RAI via firstname.lastname@example.org.
RAI Amsterdam will not supply the personal data of customers to other persons or organisations outside of RAI Amsterdam without consent from the customer, unless it is legally obliged to do so. RAI Amsterdam takes great care to ensure the quality of its customer database. Personal data are checked regularly for correctness, and outdated & no longer relevant data are regularly removed.
Customers can correct their personal data directly via the personal data page. For questions or complaints, customers can contact the RAI via email@example.com. At customers’ request, RAI Amsterdam can provide an overview of the data included in the customer database.
You can pay by either credit or bank card. You can also purchase tickets at the booking office.
Online booking or registration for RAI exhibitions go directly to the exhibition website.
You can collect your tickets at least one hour before the show at the ticket booth which is situated in the lobby of the RAI Theatre.
When you arrive and the show has already started, please contact the doorkeeper. We will wait for a right moment to escort you to your seats. Sometimes that is during the pause. Worst case scenario is that there is no pause and it is impossible to join the show.
You can have a drink or a cup of coffee in the lobby of the theatre. In the Grand Café our theatre restaurant is open where you can enjoy a special theatre menu.
It is not allowed to eat or drink during the show. You can have a drink in the lobby, before, after or during the pause. Or enjoy our special theatre menu in the theatre restaurant in our Grand café before or after a show.
Seats so children can sit higher for a better view, are available at the entrance of the theatre. Are you attending a show especially for children? We recommend to bring a car seat or a pillow because our stock is limited.
Your cell phone must be switched off during a show.
No, filming, photographing or recording is not allowed during the show unless the production explicitly allows it.
Yes, there are eight wheelchair seats in the theatre. Please do not forget to mention it explicitly when you reserve your tickets. There are also wheelchair ramps available.
Besides wheelchair seats and parking spaces, there are other services available. RAI Theatre is easily accessible for wheelchairs.
The RAI Theatre has an induction loop. All you have to do is put your hearing aid on ‘t’ position. When your hearing aid does not have that function it is possible to lend a hearing aid. Please make sure you can hand over a valid ID.
View information on the city of Amsterdam, including tourist attractions.
There are many restaurants, shops and supermarkets in the vicinity of the RAI Amsterdam.