All standard questions

$(beurseditie) will take place $(beursdata).

RAI Amsterdam will take place at:

RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
The Netherlands

RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
The Netherlands

Opening hours are:
$(openinghours)

The brands page of this website contains a list of brands that are presented on the RAI Amsterdam.

View our list fot the companies present at RAI Amsterdam.

View our exhibitor list on this website.

The digital floor plan is available on the RAI Amsterdam website and on a sign in the entrance.

The general RAI map can be consulted at www.rai.nl.

The $(innovation-award-name) is a contest where a professional, international jury will choose the most innovative products, the winners will be announced on the opening day of RAI Amsterdam.
You can find the complete list on the website.

Please view the programme at the RAI Amsterdam website or subscribe to the newsletter to receive updates about the programme.

Please view the website for the partner programme of RAI Amsterdam.

The activities that will take place during the event can be found in the programme on the website.

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For an overview of events/seminars please view our website.

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See the RAI Amsterdam website under the heading: 'What's on'. Or subscribe to our free newsletter.

$(text-workshops) Keep an eye on the programme for more details.

As soon as we have this information, it will be available on our website, Facebook and on Instagram. You will also be able to find a complete programme at the entrances and on the RAIlive screens.

The list of exhibitors can be viewed via the website. The exhibitors can then be contacted, after all, the sale is concluded with them.

RAI Amsterdam is only open to trade visitors.

RAI Amsterdam is only open to trade visitors. The minimum age for entry is $(age-limit), this also goes for accompanied minors.

The minimum age is $(age-limit). Accompanied children and babies are also NOT allowed.

The minimum age is $(age-limit). Accompanied children and babies are also NOT allowed.

By using the exhibitors list, the digital floor plan and the online $(connect-platform).

By using the exhibitors list and the floor plan.

By using the exhibitors list, the digital floor plan.

By using the exhibitors list.

By using the exhibitors list, the digital floor plan and programme.

The catalogue will be available at the entrances of $(venue) during RAI Amsterdam.

No. There will be no use of the app or the scratch game for the RAI Amsterdam.

For fun offers, check out the offers page and for win actions, keep an eye on our socials.

Have you lost something? We place all the found items online.

See at iLost if your lost item has been found »

For general questions and inquiries about tickets and registration, please contact us via info@rai.nl.

We assume that there are no hindering circumstances that would prevent the $(beurseditie) from taking place. If the event is canceled due to external circumstances, the tickets will automatically be valid for the next event, or you will receive a refund for the purchased tickets.

As RAI Amsterdam, we follow the rules and guidelines of the Dutch government to organize and facilitate events in a safe way.

The latest updates regarding the Corona virus, and the protocol and measures that RAI and $beursnaam are taking can be found at the RAI Amsterdam website.

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The broad offering of the RAI Amsterdam programmes $(side-programme) will make attending RAI Amsterdam a valuable and rewarding experience for dedicated professionals.
Delegates that are not in a position to attend in-person can make full use of our $(connect-platform-name) to view livestreams and recordings of a set amount of stages, network and engage with partners, delegates and visitors alike.

You can register at any time via our website. Check out type passes and access here »

RAI puts safety first, for partners, delegates, visitors and employees alike. We have successfully staged a number of large scale international events with strict protocols in place in line with government guidelines.

For all delegates RAI Amsterdam will be accessible in-person and online through the $(connect-platform-name). The conference will also be recorded and visible in the $(connect-platform-name).

Check out type passes and access here »

There will be a total of 4 entrances. You can find the location of each one in the floor plan.

You can find the location of each one in the RAI floor plan.

There will be 4 entrances available for RAI Amsterdam.

Yes, of course we allow our exhibitors to visit their booth space and the new venue before the show starts. For a first overview we recommend to take a look at the floor plan.

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Dogs are not allowed in RAI Amsterdam.
Assistance dogs are always welcome in RAI Amsterdam.

Yes, you’re able to enter the venue and enjoy the event with your mobility scooter.

Wheelchair assistants get free access to events organised by RAI Amsterdam. The person using the wheelchair will need to show a valid disability card and will need to pay for his/her own ticket. It will be clearly stated which exhibitions are organised by the RAI Amsterdam on the website.

Please note:
This does not apply to the Huishoudbeurs. Both you and your companion must have a valid admission ticket.
If you borrow a wheelchair from RAI Amsterdam, your companion is not entitled to free entry.

Wheelchair assistants get free access to events organised by RAI Amsterdam. The person using the wheelchair will need to show a valid disability card and will need to pay for his/her own ticket. It will be clearly stated which exhibitions are organised by the RAI Amsterdam on the website.

When borrowing a wheelchair at RAI Amsterdam, the assistant will not receive free entry.

RAI Amsterdam is accessible for people using a wheelchair. The aisles at the show floor are spacious and the surface is flat. Elevators and disability toilets are available. Visitors with an official 'disability card' can follow route 7 to P7-parking garage. With a disability card, parking costs € 6.00 per 24 hours.

It is possible to borrow a wheelchair. A reservation is needed and can be made by sending an email to ReceptieRAID@rai.nl and provide us with the following information:

• name;
• Telephone number;
• Date;
• Event/exhibition name.

A valid ID is mandatory.

This is possible. Please make sure you ask for a hand stamp at the entrance before you leave the building so you can enter the venue again when you return.

As a professional event organizer, RAI Amsterdam stays up to date with all current societal events. Our safety & security department stays in contact the government authorities. RAI Amsterdam aims to achieve a balance between safety and hospitality, to make sure guests can enjoy their visit to RAI Amsterdam.

At the moment, events can take place again under certain conditions. You can find these conditions on the general page of the RAI Amsterdam website.

The latest updates regarding the Corona virus, and the protocol and measures that RAI and RAI Amsterdam are taking can be found at the RAI Amsterdam website.

RAI Amsterdam 'houses' 700 narrowcasting screens all over the building and in the exhibiting halls, a system called RAILive!.
The screens show your location, halls, rooms, routes and events.

Yes, it is possible to borrow a wheelchair during major public events. Reservation in advance is necessary, send an email to ReceptieRAID@rai.nl with the following information:

• Name;
• Phone number;
• Date of retrieval;
• Event/exhibition name.

Borrowing a wheelchair is free. We do ask for a cash deposit of € 50.00. The cash deposit will be returned upon return of the undamaged wheelchair.
A valid ID is required upon collection.

No. As a result of the European tobacco legislation, RAI Amsterdam has been smoke-free since July 1, 2008. The smoking ban applies to all RAI buildings, including the catering locations and garages. Smoking is not permitted during set-up or breakdown.

Yes, guests can leave their coats in the cloak room for € 2.00.

A limited number of large luggage lockers is available in RAI Amsterdam. These lockers are accessible during events which use entrance C.
Please visit the website of Lockerpoint Luggage Storage for more information, such as the dimensions of the lockers.

Of course you can also use our cloak room.

Yes, there is a charge of 4.00 per bag or trolley.
Lockers are also available. Locations of the storage service and lockers can be found on the map.

An ATM can be found at two of entrances (D and K) of the RAI building. The information desks at various entrances can give you directions to their exact locations.

There will be plenty of catering facilities on-site offering a wide range of foods catering to a wide range of tastes, including Asian and Western.

Catering points are available throughout the exhibition complex.

Check here for more information.

There will be plenty of catering facilities on-site offering a wide range of foods catering to a wide range of tastes, including Asian and Western. The offer varies by event, check here for more information.

RAI Amsterdam offers all visitors acces to its public wifi network during RAI Amsterdam.

RAI Amsterdam offers all visitors acces to its public wifi network in the Congress Centre. Whether the wifi capabilities and the wifi network are extended depends on the organisation and therefore it varies per event.

Yes, air conditioning is in use throughout the entire venue.

Although you are not allowed to bring your baby, we DO offer the option of pumping in the Baby Care Lounge.

The Baby Care Lounge can be locked from the inside with a key. The key is available at Reception D on the ground floor of the Elicium (Entrance D) and should be returned here after use.

No breast pumps are available, please bring your own.

The Baby Care Lounge is equipped with three comfortable chairs, a baby changing bench with two cushions, a playpen, a refrigerator and a sink with hot and cold water. Access to the Baby Care Lounge is controlled by a key system and the room can be locked from the inside by means of a cylinder lock. The key is available from Reception D on the ground floor of the Elicium by Entrance D and must be returned after use.

You can use a microwave in the designated area with baby facilities.

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Yes. The Prayer Room has a washroom and two private cubicles where people of all faiths can pray or meditate in a peaceful environment. The Prayer Room is always open and accessible via Entrance D at level -1.
The two private cubicles for prayer/meditation can be locked from the inside.

For general questions and inquiries about tickets and registration, please contact us via info@rai.nl.

If you have any questions, please contact RAI Registration, registration@rai.nl.

You can register free of charge up to and including $(reg-data-free-registration).
From $(reg-data-registration-fee) an online registration fee of € $(reg-online-registration-fee) is applicable.
During the exhibition online and onsite registration cost € $(reg-onsite-registration-fee) per person.
Invitations extended by exhibitors enable free registration at all times.

You may have tried to register before. In this case, please send an email to registration@rai.nl. They will release your email address so you can register again.

Exhibiting companies can give out invitation cards to their relations.

Via an exhibitor or a trade association you can register free of charge. Ask them for their Personal Registration link.

Via the exhibitor list of RAI Amsterdam you can register free of charge. Select an exhibitor and click the 'register now' button.

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Your visitor badge is valid for all the exhibition days.

You can register here

After registration, you will receive an email confirmation.

Press known to RAI Amsterdam will receive a personal invitation.
For more information see accreditation or contact $(email-contact-press-accreditation).

Contact your school. They will know if student access is arranged and how to gain access.

No, we have made the choice to invite more selectively and to focus exclusively on end-decision-makers within the $(industry). We do offer you a registration code with 50% discount for your colleague or partner in the $(branche), you will receive this code with discount as soon as you have completed your own free registration. The 50% discount offer is available for a limited time only.

Unfortunately, refunds are not possible.

No, then you have not yet registered for $(beurseditie).  Having a '$(my-profile-name)' account offers benefits on RAI Amsterdam platform to get the most out of attending the exhibition. To visit the event, it is necessary to register and be in possession of a valid admission ticket and ID.

As organiser of RAI Amsterdam we cannot refund purchased tickets as we do not control when exhibiting companies invite their relations.

No, you can't. The invitation sent is personal and in the name of the recipient.

No, the invitation itself is not a ticket.

Please validate your invitation card online at $(website-name) with the code or link on your invitation. You will receive a confirmation and e-ticket by email.

There may be various reasons for this. We only send invitations to visitors who have visited the trade fair in previous years and whose email address is known to us via the newsletter, for example. Should your email address be known to us? Then your email address may not yet have been included in the mailing.

If you suspect that you should have received the email and yet it did not reach you, you can also check this. If you click on the link below, you can resend the email with the codes that were sent to you earlier. If you are not on the mailing list and an email has not been sent before, you will also be notified.

CODE LOST

Also remember to always check your spam filter.

Yes, e-tickets can also be scanned from a smartphone at the entrance. E-tickets are also our preferred choice for environmental reasons.

RAI Amsterdam can be visited with a valid entry and identity card. No login to '$(my-profile-name)' is required.

Always check first whether the confirmation mailing might have ended up in the spam box. If not, the registration helpdesk can send it again. In that case, please contact us by email at registration@rai.nl.

No, that is not possible. Once you have registered with your personal code, your ticket is in your name and is not transferable. Valid identification will be checked at the entrance.

If you have any problems or questions about ordering tickets, we advise you to read the frequently asked questions carefully. If this does not answer your question, please contact us via registration@rai.nl. Due to busy times, you may have to wait longer than usual for a response by email.

RAI Amsterdam targets end decision-makers within the $(industry). If you belong to this target group, you can visit the event by invitation. With a registration code from RAI Amsterdam and/or exhibitor of RAI Amsterdam, you can register via the registration module and your visit to fair name is free of charge.

If you have not received a personal invitation but would like to visit the event, there is the option of buying an admission ticket via the website. Costs for a ticket are entrance fee (excluding VAT).

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No, we do not offer NS train tickets when registering to visit RAI Amsterdam. Everything about transport to RAI Amsterdam can be found on the Travel & Stay page.

The $(name-seminar programme) is accessible with a valid visitor badge.

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Yes, your admission ticket for RAI Amsterdam is valid from $(beursdata).

No, that is not possible. Visitors must register individually with his/her personal email address.

No, that is not possible. Only one person can be invited with a discount.

If your question is not listed and you are unable to proceed with registration, please email registration@rai.nl. Due to busy times, you may have to wait a bit longer than usual for a response.

Until $(beurseditie) is over, or tickets run out.

You can register until $(registratie-sluitingsdatum-tickets).

On presentation of a valid ID badge at the entrance, you can use your personal ticket to visit the fair for several days. The entry badge is not transferable, and the ID data must match the data on the badge/ticket.

Please note that the barcode is blocked after the badge is issued and cannot be copied.

After registration you will receive an email confirmation in which you can request an invitation letter for visa application purposes. This letter is no guarantee in obtaining a visa. An invitation letter can only be submitted to a company related email address.

Make sure you read our monthly E-newsletter for news of possible discounts.

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You can buy tickets on this website.

When you buy your ticket for RAI Amsterdam you could add the tours or side events to your basket.

Are you registered already? In the confirmation email, you find the link ‘Edit your details’. Via this link, you buy tickets for the other events.

There is no discount for 65+.

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Any promotions will be announced via our monthly E-newsletter and on social media.

Tickets for RAI Amsterdam can be bought online via $(website-name). During the event you can buy a ticket at the entrance or at $(kaartverkooppunt).

Tickets for RAI Amsterdam can be bought online via $(website-name). Choose your day and specify the desired number of tickets. During the event you can buy a ticket at the entrance.

Yes. VIP upgrade tickets are available in the webshop for each day. The VIP upgrade tickets are only valid in combination with an Early Bird ticket or a day ticket of the 1+1 action. The number of upgrade tickets is limited due to the maximum VIP capacity.
So, gone = gone.

Yes. $(beurseditie) works with tickets per day and date. Tickets only give access to the event on the date stated on the ticket.

You can order a maximum of $(number-tickets) tickets online.

You can buy your ticket online at the RAI Amsterdam website. Simply select the number of tickets you wish to buy. After confirming your order, your tickets will be emailed to you.

Your e-ticket is your entry ticket. Make sure you print it, or that you have it available on your smartphone to scan. Your e-ticket has a unique barcode that can only be scanned once. Copying your ticket is therefore useless.

No, the invitation card is not a ticket.

Please validate your invitation card online at $(website-name) with the code on your invitation. You will receive a confirmation and e-ticket by email.

A single ticket includes:

Did you buy tickets but lost them or didn't receive them? You can easily have your purchased tickets resent.
Go to consumer.paylogic.nl/tickets and enter your email address on this page.
All valid tickets registered at this email address will then be sent to you again.

No, this is not necessary if you have a smartphone. You can have your e-ticket scanned at the entrance.

You can order ticket. The e-ticket can be scanned on your smartphone.

Yes, if you book your travel with said company, you can also order a ticket for the event.

The touringcar companies offer one rate that includes your travel and entry to the event. If you already have a ticket for the event, you will also be able to buy a ticket for travel only.

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If you are having trouble ordering a ticket online, go to Customer Service Paylogic.

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Yes, tickets won will remain valid.

All winners will receive an email a few weeks before $(beurseditie) to request the tickets for $(beurseditie).

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Exchanges are possible via the 'Change tool' for tickets purchased from December 1. The order value of the original order will be deducted from the new order value. The order value of the original order concerns only the value of the tickets, not the service fee of € 1.95. This will have to be paid again. Follow the steps below to exchange tickets of date:

• In the order confirmation email, click the 'Manage Order' button at the bottom.
• On the Order page, choose 'More actions'.
• Choose 'Change tickets'.
• Select the tickets you want to change and click 'Agree'.
• Select the tickets for the other date and make payment (service fee).

It is not possible to cancel tickets already purchased.
When purchasing the tickets, it is possible to take out an insurance policy with the ticket provider in order to receive a refund for various situations.

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In the ticket shop, you can pay for your tickets using iDEAL, credit card (Mastercard and VISA), PayPal and Klarna.

You will receive your e-ticket(s) via e-mail after purchase. The e-ticket is your admission ticket and will be scanned at your designated entrance.

Edit your personal details in $(my-profile) by clicking on the pencil icon, edit your details and save them. In case you register your visit through $(my-profile), your details will be used in your visitor registration, so you do not need to re-enter them.

If you register for another personal space, we will use the name and address details in our system.

This is not possible. $(my-profile) is linked to your email address. You can register one visitor per email address.

Do you want to register your colleagues? Please create a $(my-profile) account with their personal email addresses.

Don't forget to let them know they can use their personal space to prepare their visit to the show!

No, that is not necessary. Next edition of the show you can use the same login details to access $(my-profile).

No, you don't have to create an account for every show. You have 1 account for all shows organized by RAI Amsterdam. You can login to your account on the different show websites.

You can use your Facebook, Twitter or LinkedIn accounts to login to your $(my-profile). This allows you to use the login of your social account so you don’t need to remember additional login details.

If you give permission to publish your data we may use your social profile photo on our website or in other RAI Amsterdam communication materials.

If you already have an account, go to $(my-profile) in the top navigation (right top corner) of the website. Login with your social account or your email address and password.

If you do not yet have an account, but would like to use $(my-profile), click on 'Register'.

See the website for the options by car, taxi or public transport.

RAI Amsterdam railway station is just 300 metres from the RAI and has regular connections to Schiphol Airport, Rotterdam, Utrecht, The Hague and the international railway network. Metro line 52 and tram line 4 both stop in front of the RAI.

During registration, exhibitors of RAI Amsterdam can order a return railway ticket (on ONE DAY SPECIFIC) valid from any railway station in the Netherlands (Monday to Friday from 09.00 a.m and in weekends all day) to RAI Amsterdam and vice versa for € $(ovprijs) per person.

READ THE NS CONDITIONS

​By Metro & Bus
If you arrive at Amsterdam Central Station (CS), you can take the metro 52 (travelling time: 6 minutes, in the direction of Zuid (South), Europaplein stop). Metro 52 stops right in front of the RAI and will take you into the heart of Amsterdam.
If you are travelling by train to the Amstel station, you can take metro 51 to Amstelveen (travelling time: 5 minutes) or the bus (route 65), which will bring you to the RAI within 10 minutes. In this case you should get off at Scheldeplein. From Amsterdam Sloterdijk station, the best way to reach the RAI is with metro 50.

By Train
NS-station Amsterdam RAI is 300 meters from the RAI and has regular connections to all parts of the Netherlands, like Schiphol, Rotterdam, Utrecht, The Hague and is also linked to the international train network. Check the NS journey planner for your itinerary.

By air
You can reach RAI Amsterdam from Amsterdam Airport Schiphol by car or public transport in less than 15 minutes. Schiphol Airport is one of Europe's biggest airports and offers passengers a high standard of service.
See Schiphol.nl for flight information, 'To & From' Schiphol Amsterdam Airport and other facilities at Schiphol Amsterdam Airport.

The RAI is ideally suited for visitors who travel by car. It is situated alongside the Amsterdam’s A10 orbital motorway (exit S109) and has its own underground car parks. This means that the RAI is easily accessible for visitors coming from the Netherlands or abroad. All the main motorways can be reached without difficulty from the orbital motorway.

Numerous signboards indicate the route to the RAI. During large exhibitions, orange signs displaying ‘P RAI’ will direct you to additional parking places. From there, a free shuttle bus will bring you to the RAI.

For routeplanner navigate to:

RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
The Netherlands

Please use the following address to navigate to RAI Amsterdam:

RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
The Netherlands

• By car/taxi: approx. 15 minutes (allow for considerably more time during rush hour).
• By train: 11 minutes from RAI train station. Trains run frequently from Schiphol Airport to Amsterdam RAI station.

• By car/taxi: approx. 10 minutes (allow for considerably more time during rush hour)
• By metro 52 (subway): approx. 6 minutes from Europaplein stop
• By tram: approx. 25 minutes

• to Schiphol Airport approx. € 45.00
• to the city centre approx. € 35.00
• to the Central Station approx. € 50.00

You can visit the website to find a touring car company that is located close to, or in your hometown. You will also find more information on prices on this website.

No, other companies may also offer travel to RAI Amsterdam.

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See the FAQs for Parking at RAI Amsterdam

No. There are no individual NS day return tickets available in the webshop for the RAI Amsterdam.

There are many restaurants, shops and supermarkets in the vicinity of the RAI Amsterdam.

Information and reviews of restaurants in Amsterdam

View information on the city of Amsterdam, including tourist attractions.

Via RAI Hotel Services,  +31 (0)20 549 19 27 or  hotelservices@rai.nl, you can book a hotel at attractive rates.

More information »

RAI Hotel Services is happy to help you find and book a hotel room for your stay.

More information about hotel rooms

It is also possible to book a hotel room online.

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Order your free NS trainticket between Amsterdam Airport Schiphol and Amsterdam when you register for your visit.

Please note that pre-registration is required to use this service.

Read more about the free rail transport ticket here »

During your registration for RAI Amsterdam you will get more information and also an option to order your NS trainticket.

In most cases it is cheaper to purchase a rail runner ticket.

Your e-ticket is a valid ticket for your trainjourney. As your ticket is personal, make sure you bring a valid ID with you. You will find the NS travel conditions on your e-ticket. In case you have any questions, please contact the NS customer call center +31 (0)30 751 51 55 (local rate).

If you have not received your confirmation, please contact registration@rai.nl. Your registration will be checked and you will be sent a confirmation by email.

No, after you have activated your trainticket you are not able to change the date on your ticket.

Reduced NS fares for travelling by train in the Netherlands. As a RAI Amsterdam visitor traveling in the Netherlands you can buy a single NS return ticket (on ONE SPECIFIC DAY) for 2nd class from any NS railwaystation in the Netherlands to RAI Amsterdam and vice versa for € $(ovprijs). Please note that pre-registration is required to use this service.

• Register for your visit and tick the box for a train ticket;
• You receive a link from where you can activate this train ticket;
• Together with a valid ID you travel 2nd class by train. The NS trainticket is valid Monday to Friday from 09.00 a.m and in weekends it's valid all day.

Starting from 3 months of an event, you can use the NS couponcode(s) on the NS website to confirm, download and print your NS trainticket(s) as an e-ticket.

Download the NS conditions

For questions regarding activating or downloading a purchased ticket you can contact the NS Customer Service Desk 24/7 on +31 (0)30 751 51 55.

No, this is not possible. Only one NS trainticket can be ordered per registration/entrance ticket.

No, you are only able to order the free NS trainticket in combination with a registration or ticket for RAI Amsterdam.

After your registration you received a confirmation email, in this email you will find a link where you can change your registration. When you click on this link, you will have the possibility to order the NS trainticket.

You can activate your NS trainticket in the NS webshop. Please use the link in your confirmation and fill in your couponcode if it is not prefilled already. Please fill in your name, date of birth and travel date. After you confirm this, your e-ticket will be emailed to you.

Via www.ns.nl you can activate your railway ticket.

You will find the NS couponcode on the e-ticket. Enter your personal data. Departure station, date of travel, personal details and email. After you confirm this, your e-ticket will be emailed to you.

Yes. Please request a code via registration@rai.nl. With this code you can order your NS trainticket.